Compliance & Ethics
Maxim is committed to the highest standards of ethics and integrity. The Compliance Department is designed to provide guidance to all Maxim employees and contractors regarding Maxim’s ongoing commitment to conduct its affairs in accordance with applicable laws, standards, and sound ethical business practices.
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At Maxim, our commitment to our patients and to our clients is to provide the best care possible. We fulfill that commitment by promoting adherence to ethical business practices, all applicable clinical, regulatory, and legal standards, Maxim’s policies and procedures, and Maxim’s Code of Conduct.
Over the past 25 years, our commitment to our patients and clients has helped Maxim become a leading provider of healthcare services across the nation. Along the way, we have experienced many important successes but there have also been challenges. In 2009, we introduced MaxCompliance, a company-wide compliance initiative, which addresses these challenges by strengthening our compliance resources, education, and infrastructure.
Since its inception, MaxCompliance has resulted in several important improvements. These include enhanced auditing and monitoring programs; improved systems for timely reporting of and response to potential issues; and installation of improved internal controls to help prevent recurrence of potential issues. MaxCompliance has also emphasized the importance of proper education and continual training of our employees. That is why Maxim employees, at all levels and disciplines, participate in compliance training programs. That is also why we are working to make compliance a cornerstone of all of our training programs going forward.
Like any company-wide compliance initiative, MaxCompliance is a continuous improvement process. It involves assessing risks, developing controls, monitoring performance, and implementing corrective actions and process enhancements. Compliance is a fundamental part of Maxim’s mission and culture. It is also a crucial element to maintaining the high quality of care and service we provide to our patients and clients. It is Maxim's goal to continually find ways to strengthen Maxim’s compliance program and compliance infrastructure so that each and every Maxim employee is consistently living up to our commitment to our patients, clients, insurers, and each other.