Maxim’s leadership team believes that excellence in healthcare services is not merely a standard that is achieved and maintained; but rather a culture that is built around Continuous Quality Improvement (CQI). Maxim’s leadership is committed to instilling quality into every aspect of the business. Together they guide Maxim’s mission to provide patient-centered care through innovative and efficient care delivery models.
William "Bill" Butz
Chief Executive Officer
Bill Butz is the Chief Executive Officer for Maxim Healthcare Services. In his role as CEO, Bill is responsible for the overall direction of the organization and development of high-level strategies that align with the company’s purpose, mission, and guiding principles.
Bill brings to Maxim years of leadership experience in the healthcare and staffing services industries. Prior to this appointment, Bill served as President of Erickson Living and was responsible for the company's operations and continuum of care for primary physician practices, skilled nursing, and home health services. While there, he also instituted a project management office where he focused on collaboration, implemented best practices, and played an integral role in developing a culture of continuous improvement and operational excellence.
Known for his ability to partner with operating presidents to aggregate business lines and integrate services, Bill brings a wealth of knowledge and expertise to Maxim. Before joining Erickson, Bill worked with Allegis Group for 15 years in a number of financial leadership roles, most recently serving as CFO of Aerotek, Allegis Group's largest operating company. While at Aerotek, Bill focused on balancing fiscal discipline and aggressive growth by cultivating business partnerships between sales, finance, and operations support. In addition, he fostered a culture of continuous improvement and innovation which led to highly effective and efficient business operations. During his time there, Bill helped Aerotek exceeded industry growth and grew their market share from 2 percent to 10 percent.
Bill has served as a member of the Maryland Business Roundtable for Education, a coalition of more than 100 leading employers focused on supporting education reform and improving student achievement and advancement in the state of Maryland. In addition, he served as a charter member of the Corporate Advisory Board at his alma matter, McDaniel College. As a charter member, he was instrumental in helping to develop and implement a robust career recruiting program for the college.
Bill is a CPA and received his Bachelor of Arts in Economics and Business Administration from McDaniel College. Bill lives in Maryland with his wife and four children and is actively involved in his local community. Bill was named commissioner of the local youth basketball program and through the years he has coached more than 20 different junior league basketball and soccer teams and also served as Treasurer at his local church.
Raymond “Ray” Carbone
Chief Financial Officer
Ray Carbone is the Chief Financial Officer for Maxim Healthcare Services. In his role as the CFO, he is responsible for leading all the financial operations and activities for Maxim and establishing and monitoring financial plans and budgets for the Company.
Ray brings to Maxim a wealth of financial experience in the staffing and recruiting industries. Prior to joining Maxim, Ray was the Chief Financial Officer (CFO) for Major, Lindsey & Africa (MLA), which was acquired by Allegis Group in 2008 and is now the world’s largest and most experienced legal search firm. At MLA, Ray was responsible for supporting their growth both within the company’s service offerings and geographical locations while maintaining the integrity of its desired financial results. During his time as CFO, he played an instrumental role in the transition and successful acquisition of the company and doubled their portfolio size over the course of three years.
Prior to joining MLA, Ray served as the CFO of Stephen James Associates, a professional accounting and finance recruiting firm that is also part of the Allegis Group. He also held a variety of financial and operational leadership roles with Allegis Group and their largest operating company Aerotek for more than 16 years. At Aerotek, he spent more than three years as Vice President of Human Resources and Organizational Development and was responsible for overseeing internal recruiting, training and development, and employee relations operations. Over time, the regions he managed grew to more than $600 million in annual revenues. In addition, Ray served as the Vice President of Divisional Strategies and helped develop and design Aerotek’s business strategies for eight of their divisions. He also served as Director of Finance for seven years.
Ray is a certified public accountant and received his Bachelor of Arts in Economics and Business Administration from McDaniel College. He lives in Maryland with his wife and three children and is actively involved in his local community. In his spare time, Ray volunteers with South River Youth Athletics and is the assistant coach for the baseball, flag football, and soccer teams. He is also very active in his church.
Toni-Jean “TJ” Lisa
General Counsel/Vice President
TJ Lisa began working with Maxim Healthcare Services in November of 2009 and brings more than 20 years of healthcare, litigation, and general corporate law experience. In her role as Vice President and General Counsel, TJ is responsible for overseeing all legal matters for the company including but not limited to litigation, employment, corporate, and compliance related matters.
Before joining Maxim in November of 2009, TJ served as Executive Vice President and General Counsel of Fundamental Administrative Services, a consulting company to long-term care providers. At Fundamental Administrative Services, TJ provided advice and guidance concerning the legal affairs of skilled nursing facilities, long-term acute care centers, and hospice organizations. TJ worked directly with the Chief Compliance Officer to ensure adherence to the law.
Prior to her General Counsel position at Fundamental Administrative Services, TJ served as the Senior Corporate Counsel for Trans Healthcare, Inc. and as in-house counsel for Integrated Health Services, Inc., where she helped negotiate and lead the company through a five-year Corporate Integrity Agreement with the Office of the Inspector General (OIG) for the U.S. Department of Health and Human Services.
TJ started her legal career with the law firm Goodell, DeVries, Leech & Gray (now Goodell, DeVries, Leech & Dann), specializing in complex civil defense litigation in the areas of medical malpractice and product liability. She also worked as an Assistant Attorney General for the State of Maryland.
TJ earned a Bachelor of Science degree in Psychology from the College of William and Mary. She is a Cum Laude graduate of the University of Baltimore School of Law.
Joseph "Chip" Marshall, III
Interim Chief Compliance Officer/Vice President
Chip Marshall began serving as Maxim's Interim Chief Compliance Officer (Interim CCO) and Vice President in September 2014. In his role, he is responsible for the oversight and management of the company's compliance and ethics program, including all compliance initiatives, internal audits, and training. In his role, Chip reports directly to Maxim's Board of Directors. Chip has an extensive and highly prominent background in the healthcare management, compliance, legal, and higher education fields. In addition to his role at Maxim, Chip currently serves as the Vice Chairman of the law firm Stevens and Lee.
Previously, Chip served as the Chairman and CEO of Temple University Health Systems. In this capacity, he was responsible for an integrated delivery system compromised of five acute-care hospitals, a 120-bed behavioral health center, a critical care ground transportation company, and a physician management company. He also served as Director of Health Partners, a provider-owned Medicaid/Medicare Health Maintenance Organization.
Chip has also held several significant government-appointed positions, including serving on the Medicaid Commission created by Congress and established by the Honorable Michael O. Leavitt, Secretary of the U.S. Department of Health Human Services; being one of the original appointees to the Pennsylvania Gaming Control Board; and serving as Vice President and Chairman of the Pennsylvania State Ethics Commission. Chip is a member of the Temple University of Trustees, where he serves on several committees, and is a member of the Board of Trustees of Salus University, formerly the Pennsylvania College of Optometry.
Chip received a Bachelor of Arts degree from Temple University. He received his Juris Doctorate (J.D.) from Temple University School of Law, and a Doctor of Humane Letter (D.H.L.) from Holy Family University.
W. John Langley, M.D.
Chief Medical Officer/Chief Quality Officer/Vice President
W. John Langley, M.D. began working with Maxim Healthcare Services in October of 2009. He is both the first Chief Medical Officer (CMO), as well as the first Chief Quality Officer (CQO) in the 23-year history of Maxim Healthcare Services.
Uniquely qualified for this dual role, Dr. Langley brings more than 35 years of physician experience to Maxim. In his role as CMO and CQO for Maxim, Dr. Langley is responsible for providing executive leadership in the areas of quality improvement and wellness management. His primary goal is to ensure that Maxim provides quality service to all patients through the direction of clinical initiatives. In addition, he serves as a liaison to patient advocacy groups and state Medicaid directors.
Dr. Langley began his career on the faculty in the Department of Pediatrics at the Medical University of South Carolina. He then established a private practice of pediatrics where he was a senior managing partner for over 24 years. He served as Chief of Staff and Chairman of the Board of East Cooper Regional Medical Center in Mount Pleasant, South Carolina, and eventually took on the role as the hospitals first Chief Medical Officer.
He is an active member of the American Academy of Pediatrics and has held various board, committee, and chairman positions for more than 32 years. He served as treasurer, president-elect, and president of the South Carolina Chapter of the American Academy of Pediatrics. He is currently a member of the American College of Physician Executives and National Council on Medicaid Homecare, an affiliate of the National Association for Home Care and Hospice. Previously, Dr. Langley served as chairman of the Medical University of South Carolina Children's Hospital Fund.
Dr. Langley received a Bachelor of Arts degree from Princeton University, where he graduated Cum Laude in 1971. He received his Doctor of Medicine from the University of Virginia in 1975 and completed his pediatric internship and residency at the University of Alabama at Birmingham. Following his residency, Dr. Langley completed a fellowship in Ambulatory Pediatrics at the Medical University of South Carolina. He is Board Certified in Pediatrics by the American Board of Pediatrics.
Chief Information Officer
Kevin Apperson is the Chief Information Officer (CIO) for Maxim Healthcare Services. In this role, he supports Maxim’s strategic initiatives, manages business risks from an information technology (IT) standpoint, and oversees Maxim’s Information Services (IS) Department. Kevin is dedicated to continuous improvement and developing and delivering IT solutions that create alignment and integration with business processes and needs.
Kevin, a seasoned veteran of technology, brings to Maxim more than 30 years of proven experience in IT leadership, infrastructure development, and process improvement. Prior to joining Maxim, Kevin worked for Allegis Group for 17 years and held a variety of leadership roles. Ten of those years were as CIO. While at Allegis Group, Kevin spearheaded the development and launch of their first major Web application for sales and recruiting. He was also instrumental in the successful implementation of the company’s PeopleSoft Enterprise Resource Planner (ERP) and Y2K conversion.
As the CIO of Allegis Group, Kevin led the implementation of the IS Management System and IS Governance Management processes. He also managed the company's efforts to redesign critical back office processes and systems and led the IS Department through several restructuring initiatives designed to maintain alignment across departments and create greater visibility of IS services. Kevin also helped improve the cost and delivery of critical company-wide projects.
Kevin is very active in his local community and is involved with several organizations. He is currently a member of the Baltimore and Washington D.C. branches of the CIO Executive Board and the University of Baltimore's Merrick School of Business Information Systems and Technology Management Advisory Board. In addition, Kevin also serves as the Vice President of the Board of Trustees for Baltimore Clayworks, a non-profit ceramic art center that offers classes, artists' spaces, exhibitions, and programs throughout the community, and is the Vice President and Treasurer of the Board of Directors for the St. Francis Neighborhood Center.
Kevin received his Bachelor of Science degree in Electrical Engineering from the University of Virginia. He currently resides in Maryland with his wife and son.
Chief Experience Officer
Julie Judge began serving as Maxim's Chief Experience Officer (CXO) in September 2014. In her role, she is responsible for providing the vision and direction for company-wide initiatives designed to create exceptional experiences for Maxim's team members, caregiver, patients and their families, and customers. She also leads the Office of Maxim Experience within the organization, which is focused on implementing improvements to enhance experiences at Maxim.
Julie has spent the last 20 years focusing on creating environments that have strong employee experience, engagement, and retention at leading organizations. Before joining Maxim, Julie served as the Senior Vice President of HR at Erickson Living, where she helped improve business stability and continuity through a leadership development platform, talent review and bench strength processes. Prior to Erickson Living, Julie served as the Vice President, Human Resources, Domestic, International, and Medical Operations at the Cleveland Clinic. There, she was focused on creating signature caregiver experiences that increased patient satisfaction. In her role, she also was responsible for transforming an under-resourced division into a modern, streamline operation. Julie has also served in multiple senior leadership roles in the industry leading organizations, such as CitiGroup.
Judge received her Bachelor of Arts in Human Resources from Hood College in Frederick, Maryland.
Cheryl Ann Nelson
Senior Vice President of Clinical Innovation and Delivery
Cheryl Nelson joined Maxim Healthcare Services in 2010 and in her current role she is responsible for advocacy efforts for the nursing profession and development of the nursing workforce. During her time at Maxim, Cheryl has been integral in the overall clinical service delivery, clinical vision and direction of clinical services across the company.
Prior to joining the Maxim family in 2010, Cheryl’s experience included comprehensive operations and clinical management experience in critical care, acute care, and wound care. She has a broad base of healthcare experience in multi hospital system operations, multi site management, clinical management, program development, financial management, sales, contract negotiation and management, team building and quality improvement initiatives. Cheryl also has ten years of experience as legal nurse consultant and quality analyst for medical malpractice litigation.
Cheryl received her Bachelor of Science in nursing from the University of Minnesota and her master’s degree from San Diego State University.
Vice President of Human Resources
Bart Kelly joined the team at Maxim Healthcare Services in June 0f 2014. In his role as Vice President of Human Resources, Bart is responsible for the direction of human resources strategies focused on fulfilling Maxim’s mission to be the employer, the provider, and the partner of choice in the healthcare services industry. Bart is responsible for overseeing benefits programs, HRIS, internal recruiting, training and development, and employee relations operations.
Bart brings to Maxim more than 25 years of strategic professional experience, having served at several leading staffing, human resources, and financial organizations. His senior leadership history includes running enterprise-wide operational and financial initiatives, managing human resources and financial teams, and building and improving key stakeholder relationships.
Prior to joining Maxim, Bart served as the Director of Financial Operations at Aerotek, Allegis Group Inc.’s largest operating company. While there, the regions he managed grew to over $1.7 billion in revenues. He was instrumental in managing programs to increase employee diversity and retention and improve organizational knowledge through a structured professional mentorship program. Prior to Aerotek, Bart served in senior leadership roles for HFS Benefits, the Mather Companies, and T. Rowe Price.
Bart is a Certified Public Accountant and received his Masters of Business Administration (Finance) and Bachelor of Business Administration (Accounting) degrees from Loyola University. He lives in the Baltimore, Maryland, area with his wife and two children. He has served as President of his community swim club, as a member of the Loyola University Accounting Advisory Board, and currently volunteers as a coach for Baltimore Tennis Patrons.
Vice President of Government Affairs
Andy Friedell joined Maxim in 2012 as Vice President of Government Affairs. Andy brings to Maxim almost 20 years of government affairs, healthcare and political communications experience. During his time at Maxim Andy has built a regional government affairs team to support the field in building lasting relationships with key external stakeholders while also managing legislative, regulatory and state budget challenges nationwide. He has also helped build and manage a Divisional Operations and New Product Development function at Maxim designed to help align Maxim’s branch offices with evolving customer demands. This team has also developed transitional care and readmission avoidance programs for Maxim’s clients.
Andy came to Maxim from Medco Health Solutions where he managed Medco’s state government relations in the Northeast. Andy has also worked in federal government affairs as a member of the Washington DC offices of Medco and Merck & Co., Inc.. Andy began his career as an aide to former New Jersey Governor Christine Todd Whitman. He holds a Master’s of Science in Public Policy and Political Science from Rutgers University and a Bachelors of Arts in Political Science from the University of Rhode Island.
Timothy "Tim" Kuhn
Vice President of Recruitment Strategy
Tim leads the Recruitment Center of Excellence, including Maxim's recruitment strategy, structure, processes and training, as well as Maxim's overall recruitment vision. Tim focuses on optimizing recruiting methodologies across the organization, and works closely with Maxim's various business lines to ensure that they are aligned with the appropriate recruitment resources.
Tim has a combined experience of 23 years in the home healthcare industry. Fifteen of those years were spent with Maxim. Before joining the company, he worked for Personal Touch Homecare during which time, he gained valuable experience working with Medicare, commercial insurance, and private pay business lines. Tim started his career at Maxim as an Accounts Manager in the Virginia Beach and Newport News offices before transferring to the Towson office where he successfully grew the business and managed the hybrid office for three years. Tim then became a Regional Accounts Manager in 2002 for the Northeast Region. In 2004, he started the National Accounts Department, which focuses on business line diversification. During his tenure as National Accounts Manager, Tim and his team increased the number of contracts by 1290 percent. Tim has also spent the last 10 years as a vital influencer and presenter of Maxim's training and development program.
Tim is very active in his local community and has been a volunteer for the Baltimore County Department of Aging's Pets on Wheels program and served as a member of the Coalition of Geriatric Services, a non-profit organization of public agencies, private companies, and individuals who work to enhance the quality of life for older adults and has served on the membership committee and Board of Directors for six years. In addition, Tim is the Athletic Director for the Immaculate Conception School's Athletic Association in Towson, Maryland and in his spare time also enjoys being a volunteer coach for the basketball and soccer programs for the Catholic Youth League. He also is an avid volunteer of the Loyola Fathers Club, Baltimore Station. In previous years, Tim also served on the Board of Directors for the Wiltondale Community Association.
Tim won the first Maxim Award for Leadership in 1998 for the Northeast Region. He earned a Bachelor of Science degree in Health Science and Policy from the University of Maryland, Baltimore County.
Senior Vice President of Clinical Operations
Melissa Fannin joined Maxim Healthcare Services in 2015. In her role as Senior Vice President of Clinical Operations, she designs and implements a strategic nursing plan and works with clinical teams to establish a nursing governance structure, which will ensure that care is delivered in a consistent framework across Maxim.
Melissa brings more than two decades of healthcare industry experience that includes leadership positions with government agencies such as the Centers for Medicare and Medicaid Services (CMS) and the Food and Drug Administration (FDA), as well as private sector firms such as the health services company, Optum, and the audit, tax, and advisory firm, KPMG.
Melissa holds a Bachelor of Science degree in Nursing from the University of Maryland at Baltimore, a Master of Science degree in Health Policy from the University of Maryland at Baltimore/University of Maryland Baltimore County, a Master of Business Administration degree from the University of Baltimore, and a Master’s certificate in Project Management from The George Washington University. She is currently enrolled in the Master in Health Informatics and Leadership program at the Johns Hopkins School of Medicine.
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