Credentialing and Operations Support Associate

  • location icon
    Taunton, MA, 02780
  • briefcase
    Operations, FieldOffice
  • check box on calendar
    Full Time
Maxim Healthcare Services is currently seeking a Credentialing and Operations Support Associate (aka Field Support Associate). The Field Support Associate, in collaboration with the Field Support Specialist is responsible for providing the highest level of professionalism and customer service to team members, caregivers, and other customers through daily interactions. The Field Support Associate manages the front desk console and provides our clients and customers with a positive first impression of the company's core values and competencies.
 
Essential Duties and Responsibilities:
  • Maintains confidentiality of client, patient, caregiver and, team member information and records
  • Meets and maintains HIPAA regulations in regards to Protected Health Information
  • In collaboration with the Field Support Specialist: 
  • Demonstrates professional interactions with all  candidates, caregivers, team members, clients and customers with a positive attitude and approach
  • Greets and provides excellent customer service to all visitors
  • Assists candidates through the application, hiring, and on-boarding process
  • Assists with the billing/payroll/medical records process
  • Assists with various office administrative functions, including ordering office supplies, answering telephone inquiries, photocopying, and monitoring incoming/outgoing facsimiles 
  • Performs other duties as assigned
Minimum Requirements:
  • High school diploma or equivalent degree required
  • Minimum one (1) year of administrative work experience, to include typing skills
  • Meets all federal, state, and local requirements
  • Proficiency with computers, including Microsoft Office
  • Excellent verbal and written communication skills
  • Ability to work independently and multitask effectively while maintaining attention to detail
  • Meets federal, state, and local requirements
The minimum requirements described in this document are universal for the listed positions unless otherwise required by law.
Benefits
At Maxim Healthcare Group, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits:
  • Competitive pay & weekly paychecks
  • Health, dental, vision, and life insurance
  • 401(k) savings plan
  • Awards and recognition programs 
*Benefit eligibility is dependent on employment status. 

About Maxim Healthcare Group
Maxim Healthcare Group has making a difference in the lives of our patients, caregivers, and employees for more than 30 years. Our nationwide suite of services includes home healthcare, companion and behavioral care, healthcare staffing, and workforce solutions. Maxim’s commitment to customer service, compassionate patient care, and filling critical staffing needs makes us a trusted partner wherever healthcare is needed.  

Maxim Healthcare Group is an Affirmative Action/Equal Opportunity Employer

What to Expect

Our checklist will walk you through updates in your applicant experience.

  1. Submit an Inquiry
  2. Submission Review
  3. Follow-Up by Recruiter
Maxim Healthcare is an Affirmative Action/Equal Opportunity Employer.

Please click here to view our EEO and AAP policy.