Ethics in action

Each patient we serve is a vibrant part of our story—one of compassion, dedication and integrity. For more than 35 years, our foundation has been our unwavering commitment to those we serve. We are guided by purpose, empathy, innovation and ethical business practices.

Maxim follows applicable clinical, regulatory and legal standards, our policies and procedures, and our Code of Conduct. Our Compliance Department is designed to support Maxim’s business needs while providing guidance to all employees and contractors regarding our ongoing commitment to compliance with applicable laws, standards and sound ethical business practices.

Our compliance program is comprehensive and designed to align with the Office of Inspector General’s Seven Elements of an Effective Compliance Program and the compliance recommendations outlined in the Federal Sentencing Guidelines for Organizations by the United States Sentencing Commission. This program operates independently of operations and is led by a chief compliance officer who reports directly to Maxim’s Board of Directors.

It is our goal to continually find ways to strengthen our compliance infrastructure and program to empower our employees to live up to our commitment to our patients, clients, insurers and each other. Our compliance program has received five Best Practice awards from the Health Ethics Trust, a division of the Council of Ethical Organization, including processes related to auditing and monitoring, compliance investigations, compliance education and training, claims testing and legal billing analysis review.

Our caregivers have a calling. Our colleagues have a purpose. Always.