At Maxim Healthcare, providing for patients and their families is more than a job—it’s a calling. Our dedicated servant leaders offer quality care while also understanding that a diagnosis does not define a person. They provide comfort to those in their care. They empower families. They extend invaluable support and inspire each other. They are the heart of our company and the guiding light by which we operate and we recognize them here.
Caregiver of the Year
While each of our caregivers deserves recognition every day, the Maxim Caregiver of the Year program highlights servant leaders who embody our values, demonstrate excellence and set the standard for compassionate care.
We honor our incredible team of healthcare workers who make a tangible impact on patients’ lives and the families they serve.

2024 National Nurse Caregiver of the Year
Bill Shields, LPN
For 29 years, Bill Shields has devoted his life to nursing, and 24 of those he’s spent with Maxim. Bill embodies the kind of compassionate servant leadership that defines the Maxim Healthcare difference. For the past 16 years, he has cared for a patient living with ALS. As a Veteran, Bill understands how ALS disproportionately impacts Veterans, and his empathy always shines through.
2024 National Behavioral Caregiver of the Year
Caitlin Drumel
Ask her patients and her colleagues to define Caitlin Drumel, and you’ll most likely hear the words adaptable, flexible, funny, brave, relaxed, outgoing and extraordinarily committed. Caitlin joined Maxim just two years ago as a behavior technician in our Carlsbad, CA regional office. Within just seven months, she excelled to a Registered Behavior Technician (RBT) position. Mackenzie Quiroz, Business Development Manager and Caitlin’s nominator, shared, “From day one, she has encompassed Maxim’s core value of elevating care to empower lives.”