Login Help & Resources

Everything you need to get back into your Maxim Connect account quickly and securely.

Forgot Your Username?

  1. 1

    Go to: mymaximconnect.com/login.aspx

  2. 2

    Click "Forgot Username? Click Here."

  3. 3

    Enter your Email Address OR your ADP Number, then click Submit.

  4. Your username will appear in a pop-up. Click OK, then return to login and sign in.

Important Tips

Your login works across MMC, MCM App, and Skilled Note.

Make sure your security questions are set correctly. Update them anytime in MMC → My Profile.

Password reset emails or codes are sent automatically to your email/phone on file.

If you don't know your security answers, the reset may fail.

Forgot Your Password?

Reset It Yourself (Recommended)

On the Website (MMC)

  1. Go to mymaximconnect.com/login.aspx

  2. Click "Forgot Password? Click Here."

  3. Enter your Username → Click Next

  4. Answer your Security Question

  5. Create a New Password and confirm it

  6. Click Submit and log in with your new password

On the Mobile App (MCM)

  1. Tap "Forgot Password" on login screen

  2. Enter your Username

  3. Provide required details (Email, DOB)

  4. Answer your Security Question

  5. Choose how to receive your reset code (email or text)

  6. Enter the code and create a New Password

Still Can't Log In?

Contact your local office or Field Support if:

  • You don't have access to your email on file
  • Your account is locked
  • Your password reset is not working
  • You cannot answer your security questions

Need Help?

Your Branch Office or Field Support team can:

  • Unlock your account
  • Help update your email
  • Assist with password reset issues